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Thursday, April 03, 2008

Thanks to Rupa!


Writing a book is a lot of hard work and, as an author, one always wonders whether or not the book has value. Sales can tell you a little bit but not the entire story.

So I was delighted to read the wonderful review by Rupa of Writer's Gateway. Rupa is an Information Developer in SAP Labs,India and a post graduate in English Literature from Pondicherry University.

Recently, she made a posting titled Games Gadgets and Gizmos for Learning - Worth a Read

She writes
Of all the time I spent in March, reading Prof Karl Kapp‘s book called Gadgets, Games, and Gizmos for Learning has been the most delightful experience ever...This book is certainly worth a read and I strongly recommend this book for all organizations including, schools, colleges, corporate houses and training institutes and for teachers, trainers, people in leadership roles in workplaces and even parents.

So all I can say is:
1) Rupa, I hope your April is a little more exciting than your March.. :)
2) Thanks for the endorsement and for taking time to blog about the book, very much appreciated.
3) I am glad you like it and that it is making a positive impact.

Take care Rupa and thanks!

Judge for yourself. Pick up a copy of the book at the book's website: Gadges, Games and Gizmos for Learning.(or just browse about the web site, lots of good, free stuff on the site.)
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Wednesday, April 02, 2008

Second Life Pictures from Webinar

A few days ago, I presented a webinar titled "Second Life in Education" for NETWORKS which is is a National Science Foundation Resource Center that is focused on the advancement of semiconductor, automated manufacturing, and electronics education. NETWORKS has a Digital Repository that contains classroom ready resources that are current, relevant, and easy to implement into a curriculum.

We had a little over 30 attendees at the webinar and had a really good time checking out our island and looking at all the educational benefits of a 3D world like Second Life. You can read a little more about the tour in TechSpectives:Second Life in Education blog entry.

During the tour I "took some pictures" and so here they are.

Special thanks to Mark Viquesney for arranging the entire event.

Here is the entire group putting on our firefighter gear.



Here is the group trying their hand at building.

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Monday, March 31, 2008

Bored?-Try Dissecting a Frog



This has been around for a while but is a great example of using technology to help teach and save resources. It is a lot of fun. So, if you have a few moments, try dissecting this virtual frog. Good for science and saves frogs! Go to Virtual Frog Dissection and start cutting.
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Friday, March 28, 2008

Second Life Webinar-Today

ID Stadium which is used for in-world presentations.

Today I am presenting a webinar titled "Second Life in Education" for NETWORKS which is is a National Science Foundation Resource Center that is focused on the advancement of semiconductor, automated manufacturing, and electronics education. NETWORKS has a Digital Repository that contains classroom ready resources that are current, relevant, and easy to implement into a curriculum.

NETWORKS also provides a National Faculty Externship Program, Online Webinars, and TechSpectives Blog to keep educators up-to-date with emerging technologies and educational issues. Educators, companies, non-profits and others can join NETWORKS and help create a community of education and industry partners dedicated to the ongoing development of a highly skilled workforce.

It is a great resource, you should check it out. NETWORKS is part of MATEC which is housed at Maricopa Community College. You can also check out their blog written by Mark Viquesney called TechSpectives.

So today I am going to discuss the basics of Second Life and how it can be used in educational settings effectively. To help emphasize my point, here are some video clips and resources webinar attendees may find helpful.

Video showing the educational uses of Second Life created by students.


Interactive science lab created by a team at Ohio State through NSF funding.



To really get immersed in Second Life, attend this U2inSL Concert...not the real thing but close.


Here are some links to other information and resources:

Here is the video for the Second Life office clip.

Virtual Jeans=Real Jeans. Great story about virtual manufacturing in Second Life.

Second Life Books. Here is a list of three books that are helpful for learning about Second Life.

Second Life Resourses. Here are some additional Second Life resources and information.

Also check out the Second Life Education Wiki.

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Thursday, March 27, 2008

The Iron Chef of ID


Last year (seems like a long time ago), I was named one of 2007's Most Influential Training professionals by TrainingIndustry Inc. which was nice but, in no way compares to the honor of being "named", The Iron Chef of ID by Robyn and Brandy at Dishing Design: Making Great Recipes for Learning.

The site is a cooking-oriented ID site, the focus is on design but it uses cooking related metaphors to get the point across.

Here is the instant replay of how I "captured/manipulated" the title:

Background: When Dishing Design was first created, I was listed on the blog roll as "Master Chef". So I sent a quick email and the following chain resulted. NOTE: This relates to the original Iron Chef, not the current American Iron Chef which is not the same at all!

Me: Love Dishing Design, when I have some time I will be adding some comments, but just one simple request...instead of Master Chef...is Iron Chef available?

Dishing Design: LOL – Absolutely you may be the Iron Chef of Dishing Design – does this mean some day we will have to challenge you? ;) Nice, Dr. Kapp! You can be Iron Chef...at your request!

Me: Yes, you will have to challenge me in "ID Stadium" with the secret ingredient of... "concepts"

Dishing Design: You're on! That just so happens to be my specialty dish! hahaha... Ok, I'm done now.

Me: And if the challenger wins...she will have the accolades of all the land.
Chairman Kaga may, one day, oversee the Iron Chef ID Battle in ID Stadium.


Ok, so a little diversion in the land of ID...but seriously, I urge you to hop over to Dishing Design and see what they are "cooking up." Some good things are happening in the ID Kitchen. And metaphors are good ways of teaching concepts.

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Wednesday, March 26, 2008

Face to Face Workshop Suggestions


From time to time, I evaluate workshops designed for faculty members to share best practices and ideas with each other. Here is a list of general recommendations I've gathered through the years. I think these recommendations can enhance any face-to-face workshop or conference.
  • Provide targeted, technical presentations. There is a group of attendees who enjoy and need to know the more technical ends of a discipline or the field, appeal to them as well.

  • Make hands-on sessions longer. With the technical sessions, participants would like to really get involved with the subject. An hour or even and hour and a half is not enough time, provide some half day, in-depth sessions.

  • Have different “tracks” through the conference/workshop. Maybe an LMS Administrator Track, an online learning track and a stand up teaching track. Also consider an “Advanced Track” and a “Fundamentals Track.”

  • Have a group session at the end for evaluation. In this session, conduct a focus group. You can also oversee the completion of evaluation forms on a computer perhaps right there before they leave. Have computers available at the end of each day for attendees to complete evaluation forms.(yes do the evaluations online)

  • Consider creating a session that helps identify and bring different parties together for possible collaborative partnerships. See if two or more organizations can discuss issues and then team up to collaborate as a result of the discussions. Maybe have certain topics available around which schools can collaborate.

  • Encourage the sharing of content among instructors. Perhaps have them each bring their best lesson or something to post.

  • Create, before the conference, a way of knowing who was attending in order to form special interest groups and arrange meetings during the conference and afterward with social networking software.

What ideas do you have for making face-to-face workshops or conferences better for the attendees? Please let me know.

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Tuesday, March 25, 2008

Article: Online Communities Go Corporate

A few weeks ago, I was interviewed along with a number of other folks for an online article about the corporate implications of virtual worlds.

The resulting article is titled Online Communities Go Corporate:What Can Virtual Worlds Do For Your SME?

The article, appearing in the online publication Processor, describes how different organizations are replicating, "with some accuracy, the experience of working physically alongside others, including working with and sharing digital 3D models of physical or theoretical objects."

The article also references an article by Susan Kish titled Virtual Worlds:Second Life and the Enterprise where she defines some terms and provides a great graphic showing the inter-relationships between MMORPGs, Metaverses and MMOLEs. (Yeah! to Susan for using the term MMOLE!)
Susan Kish's diagram showing the intersection of various online worlds.


Take a few moments to check out both articles.

For even more information, here is an article I wrote for ASTD Learning Circuits titled Defining and Understanding Virtual Worlds.

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Friday, March 21, 2008

More Help Desk Fun

Tony Karrer at eLearning Technology posted a very funny video about a "helpdesk before computers" in his post Technology Adoption Issues. You should check it out.

So, after I finished watching the video posted by Tony, I viewed a couple of the recommended videos by YouTube and came across this Star Wars Help Desk video. Great accidental learning (if that is what you call it). So, I had to share this video. And thanks again to Tony Karrer for the great link. I plan to use this video in a few upcoming presentations I am giving about technology.



If you haven't browsed the YouTube library for helpful videos, you need to do so. The amount of good information on that site is amazing (of course so is the amount of garbage.)
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Thursday, March 20, 2008

Changing Attitudes about Manufacturing Jobs

The problem:
Many middle school students in the United States decide, during middle school, that they don't want a career in manufacturing. Yes, they decide that early (as many studies show.) Then, years later companies who manufacture products in the US (yes, there are many) have trouble finding qualified college graduates because career choices made in middle school impact a student for the rest of his or her life. (This phenomenon is greatly impacting the fields of science, engineering and technology as well.)

Getting back to manufacturing, as I say in Gadgets, Games and Gizmos for Learning:
Many manufacturing companies have eliminated their apprenticeship programs. Trade and vocation schools are mistakenly viewed as places to send troubled students. There have been well publicized layoffs and plant closures. The signals all are leading members of the gamer/net generation to fear that manufacturing jobs are dead ends. The manufacturing industry will not be able to transfer knowledge to new employees if new employees don’t enter into the field. In fact, many “old economy” jobs are not seen as desirable by the younger generation and the recruitment of these folks is going to be a hot issue in those fields.
This is a problem for an entire industry

One Answer:
To help address this problem, the Society of Manufacturing Engineers-Education Foundation has created a web site geared specifically toward middle school students to teach them about careers in manufacturing as they related the engineering with examples from Nike, Caterpillar and many others. The site is designed to change the image of manufacturing in the minds of the middle school sudents from an "old economy" career choice to something that is cool (which it is).
Manufacturing is Cool web site.

Thus the name "Manufacturing is cool." The site has some great interactivity and ideas that you might consider incorporating into any training you are creating to change attitudes toward safety or compliance issues or toward a new program or any training where attitude change is a goal.

Think About:
Is any of your training geared toward changing attitudes? What are you doing specifically to recruit young people into your organization? Are you thinking about your industry and whether or not it is attractive to middle school students? Can some of the same ideas in this web site be used in your development of online learning events?

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Tuesday, March 18, 2008

Wii to the Rescue...Wii Causes Injury...Infinite Loop


Yet, another great use for video games. This time the Wii console is used for helping to re-hab from injury...so much more fun than swimming lap after lap in a pool.

Check out the article Break a leg? Try ‘Wiihabilitation’

As the article states:
[Use of the Wii] is fast becoming a craze in rehab therapy for patients recovering from strokes, broken bones, surgery and even combat injuries...Using the game console's unique, motion-sensitive controller, Wii games require body movements similar to traditional therapy exercises. ...patients become so engrossed mentally they're almost oblivious to the rigor.


How does this use track with the story below from from the parody site Wii have a problemAs the story states:
"I've had my Wii for 3 weeks now. I've been playing just long enough to discover that you can do some cool moves in Wii sports, tennis. High underhand balls, smashes and screw-balls. I was practicing the screw-balls with great empathy and excitement. Suddenly I bang the Wiimote up in my ceiling lamp which is made of glass, and cut my index finger all the way to the bone." -David from Denmark


Do those individuals being injured by the Wii use the Wii for rehab? is that some kind of infinite loop? You tell me?
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Don't Educate, Automate

It doesn’t always make sense to teach people. Sometimes it is better to automate the process and eliminate the need for training. Training is time consuming, expensive and not always effective. In fact, many software training programs, classes and manuals are necessary because the designers of the software did not take the time to think through how those using the software would be interfacing with it.

Here is something from Gadgets, Games and Gizmos for Learning that helps explain the point:

In high school, I literally had a lesson on how to fold a map. The lesson was part of a six week class on how to read and use maps. I vividly remember the lesson because it confounded me how re-folding a simple piece of paper could be so darn frustrating. I always had the last flap inside out. Instead of the nice map cover, I had an obscure piece of Pennsylvania highway on the front. I did not do well folding a map and only a little better reading it.

When I got older, I always seemed to have jobs that required me to travel (someone has a warped sense of humor). Therefore, I always had various types of maps in various stages of being folded shoved into the glove compartment of my car—just enough so it would close. The maps had highlighter all over them from my efforts to determine the quickest route to my destination. Then one day, after being forced to take my car because hers was in the shop, my wife bought me an atlas. It had all the maps in a nice neat book I could keep on the front seat. It was a great improvement for the aesthetics of my car.

Then, a few years ago, I started to use automated directions from the internet. It was fantastic; all I needed to do was type in my home address and the destination address. My printer would instantly provide turn-by-turn directions and even small pictures of the route highlighted in purple. I received a printed set of instructions guiding me to my final destination. I could throw away my atlas.

Whenever I traveled, the electronic directions provided pinpoint accuracy for about 99% of the trip. For some reason, they seemed to break down all time during the last mile. The last 5280 feet were always wrong. Leading me to believe that gas stations created the web based directions so you would stop in and ask for directions. It was also a little scary from time-to-time trying to read the directions at 60 miles an hour to determine whether or not I should get off at the upcoming exit which was three lanes over.

Another unfortunate side effect, was that my car now had dozens of sheets of paper scattered about. Every trip required one set of directions for my destination and one set for the return trip. If I wanted to take a side trip, I needed to print directions for that little jaunt as well. These directions were a definite improvement over maps, no folding, but my car was back to being a mess.

Enter Global Positioning System (GPS) technology. I now have a small device that looks like a tiny television monitor stuck on the inside of my windshield and plugged into the outlet of my car. It is a GPS receiver. This receiver, no bigger than six inches, displays a map showing the route I need to follow and providing a visual image of my car on the highway. It also gives me verbal turn-by-turn directions from a female voice named “Jill.” It has eliminated both my need to print directions from the internet and the danger of trying to read instructions at 60 miles an hour. Technology has replaced the need to teach people how to read (and fold) maps and it made my car neater.


Can you think of any areas in your company that would benefit, not from training but from automation? Can performance be improved through automating simple processes or even complex ones?
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Friday, March 14, 2008

Nadira Hira Talks about Generation Y

A few days ago at the Kaplan-EduNeering Life Sciences Knowledge Exchange that well known advocate of Generation Y, Nadira Hira gave an awesome presentation highlighting what organizations need to consider when recruiting, retaining and assimilating Generation Y folks into their organization.

Nadira making a point about Generation Y.


For anyone who may not know, Nadira Hira is a writer for Fortune who has really made a name for herself documenting Generation Y from an insider's perspective. She has a bog called The Gig. She has written extensively on the topic of Generation Y. One such article is called Attacting the twentysomething worker. She has also written The making of a UPS driver which described how UPS dealt with training Generation Y. If you'd like to know more, check out, her own fan site.

Nadira explains the parents of Generation Y and how they have raised this group to ask a lot of questions of...everything.


At the small venue conference, Nadira spoke about a number of interesting characteristics and expectations of Generation Y.
  • They are connected to every friend they've ever made through social networking sites like facebook and MySpace.

  • When recruiting, company's must sell themselves to Generation Y employees because the company is not only competing against its direct competitors but against the peace core, public service jobs and the option of returning home to mom and dad's house and hanging out for a while.

  • Generation Y employees want to know the real vision and mission of your company and want a clear description of how they fit into your organization. They don't want the buzz word filled "mission statement" they want the truth. They are looking to be part of something bigger.

  • To get the best from Generation Y, you need to give them clear guidance and assistance to get started and then they will go like crazy but they need clear initial guidelines and parameters.

  • Don't measure face time with Generation Y, measure outcomes. They don't want to follow procedures just because they are procedures, they need to know why the procedures need to be followed...if there isn't a good reason why they have to give a lot of face time, then they don't want to do it. They ask, "Why do you need to see me if I can do my job at home?"

  • If you are a boomer or Generation X manager...think of managing a Generation Y employee like this...how did you raise your own kids? Did you raise them to "speak up" to challenge things that don't make sense, to question unreasonable requests, that they can "have it all?" The traits that we instilled into our children are not entering into the workforce (this was a great insight to me.)

  • The bottom line, as Nadira stated, is that careful consideration of the needs of Generation Y (flexible work hours, meaningful work, wanting to make a different) makes sense for every generation...its just that Generation Y seems to be very vocal about it and wants these things now...not in 20 years.
Nadira and I pose for the camera.


If you want to read what others thought of Nadira's presentation, read Mike Gaal's blog entry Learning, Games, Training and Generation Y.
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Yes, Ok, I Admit, I've Stayed at the Mayflower Hotel, but...

No, I am not "Client Number 10" from the infamous Eliot Spitzer scandal.

My stay was perfectly above board. Last year I was a speaker at the Kaplan-EduNeering Knowledge Summit. I spoke on the topic of Games and the Gamer Generation to over 100 people and had a chance to do a book signing.

During the presentation, I brought a Nintendo Wii and asked an audience member to come up on stage and do some "virtual surgery." Unfortunately, she lost the patient.
Performing virtual surgery with the Wii.


We discussed how games are converging with haptic devices and how that is creating highly realistic scenarios for learning. We also dicussed the future of learning and how it will change based on a heavy influence from gaming technologies.

Here I am signing Gadgets, Games and Gizmos.


I also discussed how the upcoming generations' views of video games and the Internet and Web 2.0 technologies. As well as thier high comfort level with technology.

I met some really great people at the conference and had some great conversations.


What reminded me of this incident (the presentation)? Currently, I am in San Franciso at the Kaplan-EduNeering Life Sciences Knowledge Exchange talking about Trends in Learning Managment and having a great time with EduNeering clients and learning how they are deploying Compliance Wire and other tools to improve thier operations and, again...signing books:)

Here I am in San Fran signing books for a great audience.


So, yes I was at the Mayflower but for a much different reason than the former-Governor.
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Monday, March 10, 2008

Who's Responsible for This?


ASTD's Big Question this month (March) is actually two questions and since I helped Tony Karrer tweak the question a bit, I feel I must offer some type of answer (plus I aways enjoy the discussion around the Big Question.)

So, here is the big question for this month:
  • Do educational institutions and corporate learning & development departments have responsibility for supporting Long Tail Learning? Do they have responsibility for learning beyond what can be delivered through instruction? If so, what is their responsibility? Where is the edge of responsibility?

  • Similarly, does the instructor have a responsibility to help students make sense of or deal with content he or she did not teach the students? In other words, if a student finds information on the Internet or some other place, how much time and attention should the instructor allow for the discussion of such content? Should it be discussed at all if it is non-conventional or generally thought of as not credible or contradicts the instructor? Who determines credible research? Is all non-referred research questionable?
I think corporate learning departments need to go through the same evolutionary process that the quality control departments of manufacturing companies have gone through over the past 50 years.

Prior to the 1980s, most manufacturing organizations "inspected in" quality. In other words, there jobs were like policemen, they randomly stopped and inspected products to find defects. If a defect was found the entire box or lot or whatever measure was used was scrapped and the production workers simply re-did that production run with, hopefully, better results.

Then in the 1980s with the advent of all types of quality movements, philosophies and ideas, the quality department changed from inspecting in quality to helping create processes and procedures that helped to ensure quality was part of the standard operating procedure. They didn't inspect a part after it was manufactured, instead they showed the operator how to determine if a machine was running in tolerance or trending toward non-tolerance. They didn't hold a product up to the light to see if it had defects, they looked to see if the SOP was followed and whether or not the process was accurately performed time and time again. People at first thought that quality would be prohibitively expensive but found that quality actually reduced costs, less mistakes, less recalls, less rework. The quality department became experts in the quality process and taught others how to create quality products through quality processes. They weren't the police any more, they were the architects.

Training and development departments need to become the architects of learning within an organization but not the sole builders. It is the responsibility of the learning organizations to create the standards, best practices and suggested SOPs for creating content and then let the learners within the organization create the content under those guidelines. Trying to hoard the creation and dissemination of knowledge in one area is non-sense but so is expecting a line manager to know how to create good instruction. However, if the line manager follows guidelines created by learning and development professionals (who have a degree) then he or she can create something that meets the needs and is acceptable at a basic level.

This is a model that can work with large organizations where every person may need to create some type of instructional piece for someone. Organizations need to have training SOPs that can be followed by others to create instruction in a wiki, blog or PowerPoint when needed. Learning and development professionals must stop trying to create all the needed instruction (loosing battle) and start creating templates, guides and performance support systems that can be used by others to create instruction on an ad hoc basis.

Turning to academia, I think the instructor has an obligation to the learners to allow all types of content into class (as long as it is related) so an open debate can be had about its appropriateness. No one person can know everything and every field as a story of a rogue researcher that is ridiculed and then, much later, the field finds out the researcher was, all along, correct and the entire field was under a terrible mis-conception. On the other hand, there is a lot of quack research in all types of fields. In a classroom, in academia, I think one must discuss the fundamentals and basics to give the students a solid academic leg to stand on. Then, other contrarian views can be discussed, weighed and considered. It is a bad practice to dismiss an idea out-of-hand. Academia, of all places, should allow a healthy debate and discussion of many views and ideas and allow the learner to ultimately decide what is correct based on an understanding of the facts.

We in academia must teach our learners how to examine research for flaws and how to interpret studies. Careful consideration of many view points is valid but we must also teach our learners how to tell the "snake oil" salesperson from someone with a legitimate alternative point of view....much easier said than done...I admit.

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Presentation Tips


Recently a few people have asked me about the best way to create a presentation. It seems that they are stuck or have colleagues stuck in the "dump as much as you can on the slide" development technique.

I even received an email the other day from someone who had read Edward Tufte's PowerPoint Essay and who wanted to know if ANYTHING good could come from PowerPoint....

The answer is yes.

But you need to be careful. So first I offer my version of Avoiding Death by PowerPoint which provides some techniques for taking boring bullets and adding a little excitement.

Next here are some tips from the "Presentation" portion of my book Winning E-Learning Proposals.

  • Be careful with your background and text. Too many times the creator of the slides develops a multicolored background with multicolored words and expects the viewer in the back of the room to read the dark text on the dark background. It doesn't work.

  • Use 24-point font or larger. Remember that when you are creating the presentation, you are right there and can see it up close. In a conference room or other presentation area the viewers are further away from the screen and they don't all have 20/20 vision (especially if they are over 40 like me.) The guideline of 24-Point font usually accommodates most people and most rooms.

  • Follow the 6x6 rule. This means a slide should have no more than 6 lines of text and no more than 6 words per line. The slide should NOT be your notes. It should contain key words that prompt you to recall the information you are presenting and leave the audience wondering what you are going to say about bullet three.

  • The graphic images you put on your slides should have a direct link to the information on the slide. "I put this picture here because I like it" is not a good reason to add a visual. Visuals need to add meaning.

    Don't talk directly to the slides...turn around and face the audience.


Here is another link to the topic of Avoiding Death by PowerPoint from ZD Net.

Also check out Think OutSide the Slide. Contains good example in the opening page of transforming slides into meaningful visuals.

Also check out this book (not directly related to PowerPoint but good stuff...Say It with Charts by Gene Zelazny.)


Finally, if you really want to know about creating effective presentations in general and great presentations with good PowerPoint...go to Presentation Zen. This is Garr Reynold's excellent blog about all-things-presentation and should be a must read for anyone creating a presentation.
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Friday, March 07, 2008

Apple iPhone Opens Up...


Apple has just released its developer kit...cool stuff. Check out this video of Jobs talking about what you can do in terms of software creation for the iPhone..at the Apple March 6th event.

So this weekend, get a hold of an iPhone and start developing some neat software. I think this has the potential to push mlearning over the tipping point and really accelerate its adoption.
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Wednesday, March 05, 2008

Virtual Jeans=Real Jeans

In the future this...


May morph into this...

Here is a piece from a software review I did for the March/April issue of APICS Magazine...
There is a Second Life factory called the Double Happiness Jeans factory. The factory specializes in customized jeans. The production process at the manufacturing plant enables a customer to customize an order to their exact specifications. The company offers several stylish cuts to fulfill different fashion needs – flare, skinny leg, boot cut and relaxed. Customized details include a choice of rinse, pocket style, rivet design, hemline and fly.

While the Double Happiness Jeans factory is similar in many ways to typical textile factory, it is anything but typical. The Double Happiness Jeans factory isn’t a physical factory at all. In fact, the entire plant exists only in Second Life and has no physical assets or inventory. The only place the factory exists is in a virtual, three-dimensional world known as Second Life.

The virtual factory creates real-world products using Second Life to design and customize the jeans.

When a customer orders Happiness Jeans, they are “manufactured” virtually. The jeans travel through ten or so work stations until they meet the customer’s design request. At the end of the 20 minute production process, the jeans enter the real world through a printing process. The data gathered in the Second Life software production process is printed onto a large-format printer loaded with a canvas material that breathes and stretches when it is worn (similar to denim.). The customer picks up the “print out” of the jeans, cuts out the four separate parts and stitches them together. He or she can then wear them around town.

In the Double Happiness application, the data collected in Second Life at each work station is fed into to a computer running the graphics application, Adobe Photoshop, via an Application Program Interface (API) developed specifically for this application. The data is then sent to a printer for the creation of the final product. While the data could be entered directly into PhotoShop, Jeff Crouse, one of the co-founders of Double Happiness Jeans, stated that “this project is about a performance of a manufacturing process, and allowing people to see labor that goes into the goods that they consume - even if it is not real labor.”

To Learn More:


Check out the Double Happiness Manufacturing web site.

Or this article about it in the New York Times.

Also, here is a great blog posting from the Business Communicators of Second Life Blog: Virtual/RealWorld Custom Manufacturing Project: Double Happiness Jeans

Is your organization considering production in a 3D World...why not?
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Have you ever had the URGE to play a video game while driving?


This is an older story but I still find it interesting.
Nissan North America Inc.(NNA) and Microsoft Corp. have merged automobile design and gaming technology to create the first-ever fully integrated gaming system within a vehicle. Conceived by Nissan Design America Inc. (NDA) and equipped with the Xbox 360™ next-generation video game and entertainment system from Microsoft, the Nissan URGE concept car allows drivers (while parked) to play “Project Gotham Racing® 3” using the car’s own steering wheel, gas pedal and brake pedal while viewing the game on a flip-down seven-inch LCD screen. “PGR® 3” is developed exclusively for Xbox 360 by Bizarre Creations Ltd. for Microsoft Game Studios.
--Credits to MaxConsole for the reminder.

Here is what I say about it in Gadgets, Games and Gizmos for Learning

Nissan, the large automobile manufacturer, has teamed with Microsoft to create an automobile design that has the first-ever fully integrated gaming system within a vehicle. The concept car, named the URGE, has a built-in Xbox that allows the driver, when the car is in park, to play a racing game [16]. While playing the game, you press the car’s gas pedal to go faster, tap the brake to slow down, and turn the steering wheel to maneuver around virtual cars. In essence, the car becomes one giant game platform. Think driver’s ed.

An even more critical application for a virtual driving simulation is in the area of truck driving. A simulator, built into a truck or bus could help to prepare and test individuals for a commercial driver’s license. Providing a safe learning environment for people preparing for their commercial driver’s licenses is important.

The need for drivers is acute. The national newspaper, USA Today reported that consulting firm Global Insight estimated that in 2005 the trucking industry was short 20,000 drivers and is forecasting a gap that could reach 111,000 in 2014 based on demographics and demand for transporting goods.




What other video games could be merged with our modern conveniences...a cooking game and the stove? Weight loss game and the fridge?
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Monday, March 03, 2008

Eclectic Happenings

This post is a collection of a number of interesting things happening in the blogosphere which don't all fit under one nice, neat category.

First, I have added my comments to the discussion about needing a degree to be an instructional designer. It has been a great discussion, check out the comments in my post We Need a Degree in Instructional Design.

Second, Catherine Lombardozzi over at Learning Journal has posted some work she has done on a model called Learning Environment Design . A very interesting model and worth checking out and considering. It could change the way you design instruction.

Third, a couple of former students of mine have created an entertaining and informative blog titled Dishing Design. It is a fun and clever way of investigating issues involved in instructional design from a couple of consultants in the field.

Fourth, I recently answered a few questions in a webcast format concerning the creation of effective questions for compliance training for Kaplan-EduNeering. Check out February 2008Webcast: Proficiency, Testing and Best Practices

Fifth, a number of Bloomsburg University Instructional Design alumni have sent me their blog address for inclusion on this blog. That's great...but a number haven't (not great)...if you are an alumni and haven't already done so, please send me your blog information for inclusion on this blog...or you'll have to take RFP all over again.:>{
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Friday, February 29, 2008

ASTD TechKnowledge 2008, Lots of Fun

Arrived back from the ASTD TechKnowledge 2008 conference late the other night (3:00am) but the conference was worth it. I got to see a lot of people and make some really good connections.

Matt Monahan and I had a lot of fun in our pre-conference workshop, Learning in 3D. We had a lively group of about 10 participants some of who had never even logged into Second Life before and some who were practically pros. Matthew Monahan and I put them through the paces. They learned to create lessons, build and even do a little scripting.

The final exercise was for them to create a mini-lesson in Second Life based on what we had covered in the session and some supplies we had given them. Each team put on the appropriate team t-shirt and went about building a "green" house.

The house in the picture below was primarily built by Bruce Smith of Emerson...he knows his way around Second Life and is a member of a number of interesting Second Life groups. He and his group created an excellent "green" house complete with reflective roofing and a wood burning stove.


I was able to sneak in a quick lunch discussion with Jennifer Hofmann

Additionally, I met a number of bloggers whom I'd only ever known through the blogosphere. I spent a few moments chatting with Tony Karrer. And also chatted a bit with Clark Quinn who I'd never met before. I really enjoyed meeting both gentleman and, from their blogs, I felt like I had a head start on knowing them since I read their work and understand a little of their thinking, priorities and ideas that excite them from reading their posts.

I was also able to catch up with Michael Allen and John Welsh of Allen Interactions, I've presented with both of them in the past at conferences and really enjoy seeing their latest work and learning about what they are up to. I then caught up with Tom King who I only see at conferences and who has an awesome documentary idea!

I briefly said "hi" to Will Thalheimer who I always enjoy speaking with, wish I would have had more time to chat with him.

I also saw John Leh the regional sales manager for Meridian Knowledge Solutions. John has presented a number of times in my RFP class and always gives a great perspective on Requests for Proposals.

Matt and I then stop by and chatted with Bill Jacobs Owner, ASERT / DialogCoach.

I'm sure I missed someone but I really did enjoy seeing everyone at the conference and hope everyone had as good a time as I did at the conference...although I didn't have the opportunity to stay for the entire event.
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Monday, February 25, 2008

Second Life Books: ASTD

Here are the slides for the ASTD TechKnowledge Presentation. It was an all day workshop and we spent most of the time in Second Life but you may find the slides helpful.

For the ASTD Conference, we talked about a couple of books used for Second Life.
Here are the links:



Other resources:

SL Portal
LSL Wiki

Here is a post to additional links:
Second Life Resourses: Supporting NCTT Opening Address

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Saturday, February 23, 2008

We Need a Degree in Instructional Design

Image from Kathy Sierra's old "creating passionate users" blog via Jane Bozarth

Lately there has been a lot of discussion over at Cammy Bean's blog Learning Visions about whether or not someone has the "right" to be called an instructional designer or whether or not you even need to know instructional theories to be called an instructional designer.

The argument "I develop instructional design and therefore, I am an instructional designer" is like saying, "I have driven a car fast and therefore I am a NASCAR driver." Or, "I have skied down the same slope as many Olympians, therefore am an Olympic skier." Or, "I have read a lot of medical journals, I am a doctor."

Being involved and part of a field and a discipline means understanding, articulating and being aware of the underpinnings of the field. Can a doctor practice medicine without understanding the Hippocratic Oath taught in medical schools but rarely mentioned outside that environment...you bet! But I wouldn't want that person as my doctor. Can someone become a tax accountant through self-study and practice without being a CPA, certainly but would you trust that person to help you avoid an audit? I don't think so.

One person writes on Cammy's blog, "I have almost 20 years of experience and at this point, I don't know how much a master's degree would help me," the one thing I definitely know from being on the academic side is that in 200 years I'll never be able to know everything about instructional design (or any topic for that matter.) Yet this person can learn nothing new...nothing to help her become a better designer. Why? Because she has 20 years of trial and error experience and now knows everything. Let's hope it was the right 20 years or experience.

I wonder if this person was born with a divine gift of "instructional design" or did this person's learners have to "suffer" for the first five years with poorly designed mediocre instruction until the designer got it?

John Curry wades in with an academic perspective but then backs off and concludes that by reading one single paper by Dr. Merrill that one can become an instructional designer.

In fact several people claim that without a degree they are actually BETTER instructional designers. Then they claim it far more important to know the concepts and ideas of instructional design than the theories. They state that you really don't need to know the detail of who created what theory and what it actually means or when to apply that concept or idea over another. (What is the evidence that the techniques you learned "on the way" are indeed working?)

Maybe this lack or research-based practice is why evaluation is such a hot topic and so poorly done...I can't tell you how many instructional designers I've seen tasked with evaluating their instruction who can't even put together a simple comparative study design. I had an entire class in graduate school on the topic of "evaluation."

Clark Quinn wades in with a good posting defending theory in Theory Foundations for ISD. Please read it before continuing. I agree with Clark 100%.

As a professor of instructional technology and a consultant in the field who has written, reviewed and advised on ID projects for hundreds of organizations big and small. I have to say that in my extremely biased opinion...a degree is not only needed, it should be required!

If the field of instructional design wants to be taken seriously as a field there needs to be an entry requirement. Otherwise anyone can and will call themselves an instructional designer whether they are good, bad or just passing time.

Now before I go much further, I want to take the personal aspect out of this argument because this is where people become impassioned about the subject and then do not look at it from a wholistic point of view.

This is an argument about whether the field of instructional design needs degrees and/or certificates, not whether Cammy Bean is a better instructional designer than Karl Kapp or anyone else.

On an individual basis, it is possible to learn enough, be smart enough and talented enough to eventually become a top notch designer (as Cammy is a great example.)but this doesn't benefit the field as a whole. And, I would argue those cases are rare.

Additionally, just because a few people can achieve that level of expertise without a degree doesn't mean the field should not require a degree in instructional design. The cost of "trial and error experimentation" while a non-degreed designer figures out how to design effective instruction within an organization is too high a price for the field to pay.

There is far too much bad instructional design, half-baked training programs and ill-advised content masquerading as "instruction" for us to turn a blind eye and say, hey if you've designed enough of this stuff, then, by golly, you are an instructional designer.

I think people believe that if they understand ADDIE then they understand Instructional Design and so they don't need a degree.

The real value of an instructional designer is knowing when to apply what instructional strategies to what type of content. How to use elaboration theory to teach a fact or how to use metacognition to help learners develop problem-solving strategies. What should seperate an instructional designer from a subject matter expert is the designers ability to apply instructional strategies to the appropriate content and being able to articulate those strategies to the stakeholders so they understand why you are not just writing down everything the Subject Matter Expert says and placing that content on four different screens of intense text followed by a multiple choice question.

Additionally, the goal of instructional design (and this part addresses ASTD's January Big Question) is to change behavior or attitude.

If you just want to make someone "aware" of something, no need for instructional design (in fact, just send a link.) If you want to consiously work to change an attitude or behavior or increase the velocity of performance then you must design the instruction to achieve the desired result.

We can't really be viewed as a discipline or a field unless we have standards, techiques and codified practices that are enforced and followed by everyone and that are emperically based. (This is the work done by Will Thalheimer.)

Instead of standards, we have a good sales person promoted into a training position who designs, develops and mointors the creation of instruction for a 2 year stint on his or her way to a manager position. Not acceptable for any other field but good enough for ours?

I've written about this before in Value of Instructional Designers

So, do I think a degree is need. Absolutely, now is the time to start requiring degrees. Degrees, like the one at Bloomsburg University, that blend theory and practice, that build the bridge between what is happening in the field and what is happening in the research side. But to say that you can develop instruction without understanding the underlying theories, developments and ongoing research trends is not believable to me.

I've seen too much bad instruction which has pointed me in the direction of saying that a degree is needed.

Organizations can't wait 20 years for someone to work their way into designing good instruction...and neither can our field.
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Thursday, February 21, 2008

ASTD Second Life Webinar

Yesterday, Tony O'Driscoll, Matthew Monahan and I gave an ASTD Webinar on the topic of Second Life. We talked about it a little and gave a tour.

One of the attendees was Tom Werner who wrote a nice post about his participation in the webinar called Simple vs Complex Spaces. Tom has written a great deal on Second Life and innovative learning content and methods. If you haven't already, you should check out his blog...lot of great links and posts to good information.

Our session yesterday was very interesting. We had most of the 400 plus people attending via application sharing through WebEx (not ideal but it worked) and about 15 or so people attending within Second Life. The two different platforms and not using Voice in Second Life made it a little unfair for the SL attendees, I am hoping they were listening via WebEx but I don't think everyone was.

Anyway, it was a great session and here are some images from the webinar.
Here we are at Presentation Stadium on MSIT Island.


The group walks up the steps to continue their scavenger hunt and examine the "Green" office building on MSIT island.


Here we attended the - National Oceanic and Atmospheric Administration's island in Second Life and experienced a full blown Tsunami (virtually).


If you attended, please let me know what you think and what we could have done better or differently. Also, let me know if you'd like me to post the slides we used in the presentation, I'd be happy to do so.
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Tuesday, February 19, 2008

More on Good Presentations: Shout Out to Mike DePalma

One of the pleasures of my job is seeing students create really neat and wonderful things and then having them point me to the latest software and web gadgets that make the creation possible. In fact, I am blogging today because of student named Waleed .

So the other day Mike DePalma, a student I have in my Managing Multimedia Projects class showed me a project he did for another class.
Image from Mike's Online Learning Book.


This project was to create a learning package to teach someone how to do a presentation. It is a pretty impressive educational package and...just as exciting is the software viewer he uses, called issuu which basically creates a page turning document online. And he provides great information on how to give a good presentation complete with checklists, examples and resources.

Neat stuff...maybe not that great for a small screen or monitor but still a lot more exciting than my Kindle.

So check out Mike's Designing Presentations here.
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Monday, February 18, 2008

Staying in a Hilton Next Week and the Training Involved

Next week, I'll be presenting a pre-conference workshop at ASTD's Techknowledge Conference & Exposition on February 25, 2008 in San Antonio, Texas. Once again, I will be presenting with Matthew Monahan (see Second Life Training Presentation) The description of the presentation is below.

Learning in 3-D: Using the 3-D Web to Create Online Learning
Karl Kapp and Matthew Monahan

This informative full-day workshop examines the 3D world of Second Life from the perspective of a learner in Second Life. You should have some familiarity with Second Life and have visited the application once or twice to gain some initial comfort with the environment. During the workshop, you will become an avatar within Second Life and experience building, manipulating objects and learning within the 3D space. The emphasis will be on applying specific learning archetypes to foster learning within the 3D space. You will learn how to create Guided Tours, Scavenger Hunts, Conceptual Orienteering environments, Operational Applications, Role Plays, Critical incidents and other forms of interactive 3D learning events. You will gain hands on experience creating a mini-lesson in a 3D space and then presenting that lesson to others.

Fee: Member $405/Nonmember $505

Interesting, we are staying in a Hilton hotel. The same Hilton hotel family that just launched a virtual simulations for training its employees.

This great article, Hospitality Training Takes on Virtual Feel at Hilton. Explains how the Hilton Garden Inn hotel is creating a virtual learning environment where real-world hotel staff can further enhance their training and guest interaction.

In the environment, team members will play the role of a front-desk service agent or sign up for a position in housekeeping, food and beverage, engineering/maintenance or front desk. The game called Ultimate Team Play allows hotel team members to play their hotel-specific role and for them to see how their various actions directly affect the guest and the hotel.

As the article states, the game is designed based on scenarios that could play out at an actual Hilton Garden Inn hotel.

Players will have to stop and decide what their best courses of action will be to make sure they are able to fulfill a guest’s request and/or complete a specific job task within a limited time. Their immediate or non-immediate actions toward guests—since guest interaction will be the primary focus of the game— will directly affect the mood of the guest as well as the hotel’s Satisfaction and Loyalty Tracking (SALT) scores

Check out the article and see for yourself how the hotel chain is attempting to make the name Hilton famous for something other than its well known but mis-guided heiress, Paris Hilton.

Thanks to Jane Bozarth for the article link.

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Friday, February 15, 2008

Using Games to Teach English as a Second Language

It can be intimidating to learn to speak another language, in fact, sometimes it can be downright boring. The memorization of words, the repetition of conjugations, it can drive you crazy.

One solution used by Larry Ferlazzo who teaches English and Social Studies to English Language Learners at Luther Burbank High School in Sacramento, California is to use free online games to help his students learn English as a Second Language.

He finds free, online games that include English text and speaking and has his students play the game and try to win. He gives them guides that can help them through the game--the catch? The guides are in English and he teams the learners together to take advantage of the exchange of language and discussions that naturally occur as two people try to work their way through a game.

Here is the game Phantasy Quest used to help teach English as a Second Language.

Here is what Larry says about his techique:

Even though some English language development can occur when students play these kinds of games alone, the benefits are increased immeasurably when students work as partners figuring out how to solve these "puzzles." All of these games have step-by-step instructions available on how to "beat" them, called "walkthroughs." I provide copies of these walkthroughs to each pair, and they read the English directions, read what comes up on the screen, and speak together in English – assuming their native languages are different, something I try to arrange for when pairing-up students. In reality, during the course of these computer lab visits, everybody ends up helping everybody else. Developing this kind of "community of learners" is central to our classroom life as well as our time in the computer lab.


Great use of games to engage and interest learners and good way to help focus on the fun aspects of learning a new language. How can games be used in a fun and exciting fashion in your class or training room?

And thanks for the "heads up" to the article to LF.
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Thursday, February 14, 2008

Evaluation Introduction

Doing a lot in terms of evaluation lately, here is part of the introduction for an evaluation plan I have developed. Does it make sense to you, would you use this technique?

Introduction

The primary area of focus for this evaluation plan is to measure the impact of this learning intervention on employee and organizational performance. The impact will be measured using a combination of qualitative and quantitative data gathering techniques.

The qualitative approach will be undertaken using an Appreciative Inquiry perspective. The Appreciative Inquiry perspective on organizational development was first articulated in 1987 by two professors at the Case Western Reserve University's Weatherhead School of Management. The two professors, David Cooperrider and Suresh Srivastva, advocated an approach to evaluating and improving organizations that emphasized identification of what is working effectively as opposed to identifying problems. Appreciative Inquiry “involves, in a central way, the art and practice of asking questions that strengthen a system’s capacity to apprehend, anticipate, and heighten positive potential.” (See the Appreciative Inquiry Commons.)

The idea is to build on the positive aspects of a learning intervention and to develop ways in which the organization can leverage the potential learning success and expand its impact through examination of how its stakeholders view and value the learning intervention.

Measurement

Gathering data for Appreciative Inquiry will include the following qualitative techniques: one-on-one structured interviews, focus groups, surveys and observation. The data gathering for the evaluation will be focused on answering impact questions along three dimensions.

These three dimensions are listed in the table below:
  • Adoption—Is the organization using the learning intervention that was developed. Are they adapting it to their needs?
  • Performance-Is the organization/individual performing at a higher level because of the learning intervention?
  • Satisfaction-Are the employees satisfied with their learning experience and see it as having value?


What other dimensions do you use to measure learning outcomes? Do we need to measure both organizational and employee results or just organizational results?

I like thinking about evaluation in a positive manner instead of simply trying to find out what is wrong.
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