In these busy times, Shawn Milheim provided some ideas about change management. He discussed how learning professionals help other to adopt behaviors and provide tools to help others adapt to change.
he talked about hte strategic importance of change management and how managing change processes actually lead to an increase in ROI. He showed a slide that contrasted companies that have actively managed change vs. companies that have not.
He also pointed out that 70% of change initiatives fall short of expectations because of the people issues including the inability to laed, ineffecdtive leadership teams and management's inabilit y execute strategy.
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